FINO Knowledge Hub

Create, manage and maintain your own knowledge bases

What is FINO Knowledge Hub?

FINO Knowledge Hub is the central platform for creating, managing and maintaining knowledge bases. Upload documents and sources, have them automatically indexed, and manage multi-tenant knowledge areas with versioning. For accessing and delivering knowledge to external applications, use FINO Connect.

Core Features

  • Upload Documents: Import PDFs, texts, web pages and other sources
  • Automatic Indexing: Content is automatically processed and made searchable
  • Multi-Tenant: Separate knowledge areas per client or department
  • Versioning: Traceable change history and rollback
  • Source Management: Centrally manage internal and external knowledge sources

Technical Features

  • Vector Search: Semantic search in large datasets
  • Hybrid Retrieval: Combination of different search methods
  • Caching: Fast response times through intelligent caching
  • MCP Protocol: Standardized interface as foundation
  • API-First: Programmatic management possible

What is MCP (Model Context Protocol)?

The Model Context Protocol (MCP) is an open standard for communication between AI systems and knowledge sources. It enables:

  • Standardization: Uniform interfaces for various knowledge sources
  • Modularity: Easy addition and removal of data sources
  • Scalability: Distributed architecture for large data volumes
  • Interoperability: Compatibility with various AI models

Benefits for Your Organization

  • Legal Reliability: All answers are based on verified, current legal sources. Automatic source citations for traceability.
  • Up-to-Date Information: Automatic updates when laws change or new regulations are issued. No more outdated information.
  • Flexibility: Easy integration of your own knowledge databases, manuals, or process descriptions alongside external sources.
  • Multi-Tenancy: Different organizations can use the same infrastructure with completely separate knowledge areas.
  • Cost Efficiency: Central management reduces maintenance and update effort. Multiple use of knowledge sources possible.

Supported Knowledge Sources

External Publishers

  • Legal databases (e.g., Beck, Haufe)
  • Legal texts and commentaries
  • Administrative regulations
  • Professional journals and articles

✓ Legally Reliable ✓ Up-to-Date ✓ Citable

Internal Sources

  • Internal organizational manuals
  • Process descriptions
  • FAQ databases
  • Training materials

✓ Individual ✓ Confidential ✓ Customizable

How Does It Work?

  1. Upload: Load documents, web pages or data sources into the Knowledge Hub
  2. Indexing: Automatic processing and semantic indexing of content
  3. Management: Configure tenants, access rights and versions
  4. Updates: Automatic updates when sources change
  5. Delivery: Knowledge is made available via FINO Connect for AI assistants and external applications

Architecture & Integration

System Architecture

AI Applications (Chatbot, FormBot, Voice, etc.)
↕️ MCP Protocol
FINO Knowledge Hub (MCP Server)
↕️ Connectors
Knowledge Sources (Publishers, Databases, etc.)

Integration

  • REST API: Standard HTTP interface
  • MCP Protocol: Native MCP support
  • Webhooks: Event-based notifications
  • SDKs: Client libraries for common languages

Easy integration into existing systems through standardized interfaces

Use Cases

Public Administration

Legally Reliable Citizen Advice

Connection to legal texts, administrative regulations, and internal service instructions. FINO FormBot can thus provide legally reliable information about applications and procedures.

Enterprises

Internal Knowledge Management

Central management of company policies, process descriptions, and best practices. Employees receive quick answers to specialized questions.

Administration & Configuration

Administration is done via the FINO Configurator:

  • Graphical interface for knowledge source management
  • Easy addition and removal of data sources
  • Configuration of access rights and tenants
  • Monitoring and analytics for usage statistics
  • Version management and rollback functions

Security & Compliance

  • Access Control: Role-based permissions for knowledge sources
  • Audit Trail: Complete logging of all access
  • Encryption: Data is stored and transmitted encrypted
  • GDPR Compliant: Processing exclusively on EU servers
  • Tenant Separation: Strict isolation between different organizations

Interested in FINO Knowledge Hub?

Contact us for a personal consultation and technical demo

Request Demo More Products