FINO Configurator

No-Code Management of the FINO Suite

FINO Configurator is currently under development and not yet generally available. Contact us for more information about the planned release.

What is FINO Configurator?

FINO Configurator is the central management interface for the entire FINO Suite. With the graphical no-code interface, you can configure all aspects of your AI assistants without requiring programming knowledge.

Core Features

  • Graphical Interface: Intuitive operation without code
  • Prompt Management: Central management of all AI prompts
  • Knowledge Databases: Connection and management of knowledge sources
  • Tenant Management: Multi-tenant support

Management Areas

  • Forms: Assignment of AI assistants to forms
  • Prompts: Customization of AI behavior
  • Knowledge Sources: Integration of knowledge bases
  • Users & Roles: Access management
  • Monitoring: Usage statistics and logs

Benefits for Your Organization

  • No IT Knowledge Required: Specialist departments can independently make adjustments without relying on the IT department.
  • Quick Adjustments: Changes to prompts or configurations are implemented in minutes instead of days.
  • Central Management: All FINO products are managed through a single interface. No more different tools.
  • Version Control: All changes are logged and can be reverted if needed.
  • Cost Efficiency: Reduction of development costs through self-service approach. Less dependency on external service providers.

Main Features in Detail

Prompt Management

Manage all AI prompts centrally and customize the behavior of your assistants:

  • System instructions for different forms
  • Welcome texts and dialog flow
  • Professional instructions and validation rules
  • Multilingual prompts
  • A/B testing of different prompt variants
Example: Change the tone of your FormBot from formal to friendly without writing a single line of code.

Knowledge Database Connection

Connect your AI assistants with various knowledge sources:

  • External publishers and databases
  • Internal documentation and manuals
  • FAQ databases
  • Confluence, SharePoint, and other systems
  • Custom PDF documents and texts
Example: Upload your internal manual and FINO can immediately answer questions about it.

Tenant Management

Manage multiple organizations or departments separately:

  • Separate configurations per tenant
  • Individual knowledge databases
  • Separate usage statistics
  • Custom branding options
  • Flexible permission models
Example: Different municipalities use the same FINO instance but with completely separate configurations.

User Interface

Dashboard

  • Overview of all configured forms
  • Usage statistics at a glance
  • Current warnings and notices
  • Quick access to frequent tasks

Analytics & Monitoring

  • Number of conversations
  • Success rate of form completions
  • Most frequent questions and issues
  • Performance metrics

Workflow: From Configuration to Live System

  1. Create Form: Register new form in the Configurator
  2. Define Prompts: Set system instructions and dialog flow
  3. Connect Knowledge Sources: Link relevant databases and documents
  4. Test: Use test mode for quality assurance
  5. Activate: Go live with one click
  6. Optimize: Continuously improve based on analytics

Permission Concept

User Roles

  • Administrator: Full control over all settings
  • Configuration Manager: Management of prompts and forms
  • Knowledge Manager: Maintenance of knowledge databases
  • Analyst: Read-only access to statistics

Security

  • Two-factor authentication
  • Single Sign-On (SSO) integration
  • Audit logs for all changes
  • IP whitelisting available

Integration & API

In addition to the graphical interface, FINO Configurator also offers a REST API for:

  • Automated configuration changes
  • Integration into CI/CD pipelines
  • Bulk updates across multiple forms
  • Export and import of configurations
  • Programmatic access to analytics data

Use Cases

Municipality

Decentralized Management

Different departments (regulatory office, social services, building authority) manage their own forms and prompts independently, without the IT department.

Service Provider

Multi-Client Management

Management of multiple clients through a central instance. Each client has their own configurations and knowledge databases.

Support & Training

We support you in getting started with FINO Configurator:

  • Onboarding Workshop: 2-day training for your employees
  • Video Tutorials: Step-by-step instructions for all features
  • Documentation: Comprehensive manual with best practices
  • Support Hotline: Phone support during business hours
  • Community Forum: Exchange with other FINO users

Interested in FINO Configurator?

Contact us for a personal demo of the management interface

Request Demo More Products